FAQs

 

1. Do you have parking space?

:: Our bed & breakfast has only 1 parking spot. Due to the limited parking space, if you need a parking spot, reservation is required and highly recommended before arrival day. Please send us and email at motovelocabin@gmail.com.  However, There are a few public parking spots in front of our bed & breakfast; however, it is sometimes hard to find available parking spots during weekdays.

 

2.Can we leave our luggage at Moto Velo Cabin after checking out?

:: Yes.

 

3. Do you provide any pick-up/shuttle service from the airport or other destinations to and from Moto Velo Cabin?

::Unfortunately, we do not provide any pick-up service. However, we can reserve a taxi for you. If you want us to make a reservation of the taxi pick-up service for you, please send us an email containing your hotel booking confirmation number and your flight detail. We will send you the price for your approvalbefore we make the taxi reservation for you.

 

4. Do you have Wifi available in all rooms? 
:: Yes, we do provide internet access throughout our building. Username and password for wifi will be given to you upon check-in.

 

5. When is the check-in & check-out time?

::Our regular Check-in time is from 2 pm to 5 pm. 


*Early Check-in
Due to our limited availability, we generally do not offer early check-ins However, you may make a request at the reception. 


*Late Check-in
Our reception will be closed after 5 pm. If you need to check-in after 5 pm, please inform us at least 1 day in advance via email (motovelocabin@gmail.com) or call +66 (98) 5849445.

*Our Check - out time is until noon. 
:Late Check-out
Due to our limited availability, we generally do not offer late check-outs. However, you may make a request at the reception. If rooms are available, check out between 12 noon - 6 pm is charged 50% of the room rate; Check out after 6 pm is charged 100% of the room rate.

6. What is the breakfast time and location?
:: Breakfast time is between 7.30 am - 10.00 am. You breakfast will be served at Nourish Vegan Bar located on the first floor near our lobby area.
We offer 3 choices of vegan breakfast sets which you can choose upon checking-in.

 

7. Do you offer extra bed?

:: Unfortunately, we do not provide extra bed. Please accept our apologies for the inconvenience this may cause. However, we do have a family room that can accommodate 3 adults. This room has one king bed and one single bed. Please contact us for more information about this room type.

 

8. Can I smoke inside the rooms and inside Moto Velo Cabin building?
:: No, Smoking is prohibited both inside the room and inside the building.. Please do not smoke inside the building. There is THB 5000 fine, if you smoke inside the room or the building. 

9. Can I bring durians and mangosteens to eat inside Moto Velo Cabin?

:: No, please do not bring durians and mangosteens into our B & B. There is THB 5000 fine, if you do.